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Customer Service - Shipping and Returns

What do you charge for shipping?
When will my order arrive?
What is your returns policy?
Still have a question?
Call (888)299-5350

What do you charge for shipping?

Shipping ZonesEye On Education ships orders UPS Ground unless otherwise specified. Resellers will be charged handling on all orders shipped by other methods.

If you are ordering more than 100 books or shipping outside of the United States, please call (888) 299-5350 or . Please call for rush order shipping costs.

Number of Books Zone A Zone B
1 $6.00 $6.00
2 $10.00 $10.00
3 $13.00 $13.00
4 $15.00 $15.00
5-7 $17.00 $17.00
8-11 $19.00 $19.00
12-15 $25.00 $25.00
16-19 $30.00 $30.00
20-24 $33.00 $36.00
25-29 $38.00 $40.00
30-34 $40.00 $46.00
35-39 $45.00 $51.00
40-44 $48.00 $57.00
45-49 $51.00 $68.00
50-54 $54.00 $72.00
55-59 $57.00 $78.00
60-64 $60.00 $85.00
65-69 $62.00 $89.00
70-74 $65.00 $95.00
75-79 $70.00 $102.00
80-84 $75.00 $113.00
85-89 $78.00 $120.00
90-94 $81.00 $128.00
95-99 $86.00 $133.00
100 $91.00 $137.00

When will my order arrive?

Please allow 2 business days for order processing. Shipping times outside the U.S. will vary.

Track your order

UPS Ground Delivery Times


What is your returns policy?

Please ship authorized returns to:

Eye On Education
C/O P.S.S.C.
46 Development Road
Fitchburg, MA 01420

If returns are not shipped to this address, they will be returned to you at your expense and you will be charged a fee.

Nonreturnable Products

Any video or audio products which are opened, including software in the form of CD-ROMs and DVDs, or purchases made on a nonreturnable basis are nonreturnable. We do not accept returns for eBooks or print and eBook bundles that have been successfully downloaded.

Customer Returns Policy

Customers have 30 days from the date of invoice to return items in saleable condition. Return freight charges are the responsibility of the customer. Freight collect shipments will not be accepted. For your protection, we recommend using a traceable shipping method or insured Parcel Post. Software and CD merchandise are returnable only if unopened.

Bookstore Returns Policy

Returns require prior Written Permission. Books must be returned within 15 months of the original invoice date and in saleable condition. A credit memo will be issued, unless the customer specifically requests a refund and there is no outstanding debt balance with Eye On Education.